Need help with Closby? We're happy to assist. Email
hello@closby.org and we'll get back to you. This is also our
point of contact under the EU Digital Services Act.
Common questions
How do I sign in? Enter your own phone number and the one-time
code we text you.
How do I stop being visible? Turn off location sharing in the app
any time — you immediately stop appearing to people nearby.
How do I block or report someone? Open their profile and use the
block, restrict or report options. You can undo a block later in
Account → Settings → Blocked accounts.
How do I delete my account? Go to Account → Settings → Delete account. We
text a code to confirm it's you, then erase your profile, photos, highlights, location
and contacts, and release your phone number (unless the account was under a safety
restriction). Messages you already sent stay in the other person's conversation (see
the Privacy Policy for why), so email us if you want those
removed too.